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from: [email protected]
subject contains:
Invoice from Sleep Well Anesthesia

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Who we are

We are Sleep Well Anesthesia Services, Incorporated. Our website address is: https://sleepwellrichmond.com.

What personal data we collect and why we collect it

Forms

We provide HIPAA-compliant forms for patients who have scheduled anesthesia services. We have a Business Associate Agreement with Jotform. This BAA ensures that appropriate safeguards are in place to protect sensitive health information. Read more about their HIPAA-compliance measures:

All patients must complete the HIPAA Privacy Policy and Informed Consent forms when a new procedure is scheduled. Your contact information (email and/or phone) establishes your communication preferences and is essential for healthcare-related communications. These include pre-treatment verification of your health history, discussion of your care and treatment plan, post-procedural care instructions, and billing processes. By providing this contact information, you give both implied and explicit consent for healthcare-related communications.

Click here to read FCC Guidance regarding critical health care calls (https://www.fcc.gov/document/fcc-provides-guidance-enable-critical-health-care-calls).

We do not use your information for any purpose beyond the healthcare-related communications described in this document. However, you may withdraw your consent at any time.

Sleep Well Anesthesia Services, Incorporated maintains a ‘Contact Form’ and ‘Scheduling Form’ for potential patients, doctor’s offices, and aspiring independent practitioners to connect with us. We collect the data requested in the form, the visitor’s IP address, and browser user agent string to help spam detection. This information is only shared with third parties as necessary for spam detection and reporting.

Payment Processing

Payment Processing: HIPAA Regulatory Exemptions

The HIPAA regulations contain a specific exemption for certain payment processing activities conducted by financial institutions. This means that in many cases, healthcare providers do not need to be concerned about HIPAA compliance when simply accepting credit card payments through standard processors.

The Exemption:

  • Is codified in 42 USC §1320d-8.
  • Excludes activities like authorizing, processing, clearing, settling, billing, transferring, reconciling, or collecting payments for healthcare or health plan premiums through various means such as credit/debit cards, checks, or electronic funds transfers.
  • Applies to entities engaged in activities of or acting on behalf of a financial institution for these specific payment activities.

Application of the HIPAA Regulatory Exemption to Patient Services

This exemption is based on the idea that financial institutions are providing normal banking services when processing healthcare payments, not performing a HIPAA-covered function. Generally, standard credit card processors are not considered business associates under HIPAA, and a Business Associate Agreement (BAA) is not required for these services because they primarily focus on card payment information and do not typically handle or transmit protected health information (PHI).

We use Stripe to process card payments. Please be advised that only names and email addresses are provided to Stripe and are used solely for payment processing activities as defined by the exemption outlined in this section of the Notice of Privacy Practices. No protected health information is shared with our payment processor.

Cookies

We do not create/save cookies in connection with your browsing session.

Embedded content from other websites

Pages on this site may include embedded content (e.g. forms, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

This website collects fully GDPR, CCPA, ePrivacy, and PECR-compliant, anonymized analytical data about site visitors via the Fathom Analytics service. Our use of this service highlights a focus on providing a stellar browsing experience while maintaining a focus on putting user privacy first. Learn more about Fathom Analytics on their website: https://usefathom.com/ | https://usefathom.com/legal/compliance

How long we retain your data

Contact form submissions are retained for one(1) year. We retain patient information indefinitely for greater continuity of care.

What rights you have over your data

You may request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor form submissions may be checked through an automated spam detection service.

Inquiries may be sent to:

Sleep Well Anesthesia Services, Incorporated

Rahgna J. Lewis, Operations Manager

[email protected] cc: [email protected]